{"id":117,"date":"2016-07-14T19:11:32","date_gmt":"2016-07-15T00:11:32","guid":{"rendered":"http:\/\/www.nickmason.me\/home\/?page_id=117"},"modified":"2025-11-16T10:39:47","modified_gmt":"2025-11-16T16:39:47","slug":"my-call-log","status":"publish","type":"page","link":"https:\/\/nickmason.me\/home\/software\/my-call-log\/","title":{"rendered":"My Call Log"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" data-attachment-id=\"205\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcllogo\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?fit=256%2C256&amp;ssl=1\" data-orig-size=\"256,256\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log Icon\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?fit=256%2C256&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?fit=256%2C256&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?resize=256%2C256&#038;ssl=1\" alt=\"\" class=\"wp-image-205\" style=\"width:128px;height:128px\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?w=256&amp;ssl=1 256w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2016\/07\/mcllogo.png?resize=70%2C70&amp;ssl=1 70w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">About<\/h2>\n\n\n\n<p><em>My Call Log <\/em>is written in VB.NET, utilizes Microsoft Access Databases, and integrates with ITSM solutions to track and follow-up on calls in a call center environment.<\/p>\n\n\n\n<p>Final Version: 3.1<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">Pre-Windows 7<br><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/compat_no.png?w=940&#038;ssl=1\" style=\"width: 64px;\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">Windows 7<br><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/compat_yes.png?w=940&#038;ssl=1\" style=\"width: 64px;\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">Windows 8<br><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/compat_yes.png?w=940&#038;ssl=1\" style=\"width: 64px;\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">Windows 10<br><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/compat_yes.png?w=940&#038;ssl=1\" style=\"width: 64px;\"><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Key Functions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Separate databases per month &#8211; automatic database creation when month changes<\/li>\n\n\n\n<li> Easily review previous month databases<\/li>\n\n\n\n<li> Integrated with ServiceNow (previously integrated CA Service Desk) software to quickly begin and track incidents<\/li>\n\n\n\n<li> Follow-Up on incidents easily with a dropdown menu and multiple selections<\/li>\n\n\n\n<li> E-mail incidents to manager, self, or anyone with hyperlink to selected incident<\/li>\n\n\n\n<li> Export current database to CSV file for easy filtering and searching<\/li>\n\n\n\n<li> Customizable user settings<\/li>\n\n\n\n<li> System tray icon with functions <\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"477\" data-attachment-id=\"336\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-codesample\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?fit=1095%2C556&amp;ssl=1\" data-orig-size=\"1095,556\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; Code Sample\" data-image-description=\"&lt;p&gt;Code sample&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Code sample&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?fit=300%2C152&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?fit=940%2C477&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample-1024x520.png?resize=940%2C477&#038;ssl=1\" alt=\"\" class=\"wp-image-336\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?resize=1024%2C520&amp;ssl=1 1024w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?resize=300%2C152&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?resize=768%2C390&amp;ssl=1 768w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-codesample.png?w=1095&amp;ssl=1 1095w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Screenshots<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"395\" data-attachment-id=\"327\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-main\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?fit=1031%2C433&amp;ssl=1\" data-orig-size=\"1031,433\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; Main Window\" data-image-description=\"&lt;p&gt;Main window&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Main window&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?fit=300%2C126&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?fit=940%2C395&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main-1024x430.png?resize=940%2C395&#038;ssl=1\" alt=\"\" class=\"wp-image-327\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?resize=1024%2C430&amp;ssl=1 1024w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?resize=300%2C126&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?resize=768%2C323&amp;ssl=1 768w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-main.png?w=1031&amp;ssl=1 1031w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Main window<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"399\" data-attachment-id=\"328\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-newcall\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?fit=1025%2C435&amp;ssl=1\" data-orig-size=\"1025,435\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; New Call\" data-image-description=\"&lt;p&gt;Call details \/ new call window&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Call details \/ new call window&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?fit=300%2C127&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?fit=940%2C399&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?resize=940%2C399&#038;ssl=1\" alt=\"\" class=\"wp-image-328\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?w=1025&amp;ssl=1 1025w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?resize=300%2C127&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-newcall.png?resize=768%2C326&amp;ssl=1 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Call details \/ new call window<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"233\" height=\"300\" data-attachment-id=\"330\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-fu2\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2.png?fit=308%2C397&amp;ssl=1\" data-orig-size=\"308,397\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; Follow-Up Panel\" data-image-description=\"&lt;p&gt;Follow-up panel&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Follow-up panel&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2.png?fit=233%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2.png?fit=308%2C397&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2-233x300.png?resize=233%2C300&#038;ssl=1\" alt=\"\" class=\"wp-image-330\" style=\"width:155px;height:198px\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2.png?resize=233%2C300&amp;ssl=1 233w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu2.png?w=308&amp;ssl=1 308w\" sizes=\"auto, (max-width: 233px) 100vw, 233px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Follow-up panel<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-medium is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"231\" height=\"300\" data-attachment-id=\"329\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-fu1\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1.png?fit=306%2C397&amp;ssl=1\" data-orig-size=\"306,397\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; Follow-Up Panel: Actions\" data-image-description=\"&lt;p&gt;Follow-up panel &amp;#8211; actions&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Follow-up panel &amp;#8211; actions&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1.png?fit=231%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1.png?fit=306%2C397&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1-231x300.png?resize=231%2C300&#038;ssl=1\" alt=\"\" class=\"wp-image-329\" style=\"width:155px\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1.png?resize=231%2C300&amp;ssl=1 231w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-fu1.png?w=306&amp;ssl=1 306w\" sizes=\"auto, (max-width: 231px) 100vw, 231px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Follow-up panel &#8211; actions<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"345\" data-attachment-id=\"331\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-db\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?fit=1014%2C372&amp;ssl=1\" data-orig-size=\"1014,372\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; Review Databases\" data-image-description=\"&lt;p&gt;Review previous month databases&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;Review previous month databases&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?fit=300%2C110&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?fit=940%2C345&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?resize=940%2C345&#038;ssl=1\" alt=\"\" class=\"wp-image-331\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?w=1014&amp;ssl=1 1014w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?resize=300%2C110&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-db.png?resize=768%2C282&amp;ssl=1 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Review previous month databases<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"275\" height=\"300\" data-attachment-id=\"332\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-prefs\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs.png?fit=479%2C522&amp;ssl=1\" data-orig-size=\"479,522\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; User Preferences\" data-image-description=\"&lt;p&gt;User preferences&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;User preferences&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs.png?fit=275%2C300&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs.png?fit=479%2C522&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs-275x300.png?resize=275%2C300&#038;ssl=1\" alt=\"\" class=\"wp-image-332\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs.png?resize=275%2C300&amp;ssl=1 275w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-prefs.png?w=479&amp;ssl=1 479w\" sizes=\"auto, (max-width: 275px) 100vw, 275px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">User preferences<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"93\" data-attachment-id=\"334\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-systray\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray.png?fit=387%2C120&amp;ssl=1\" data-orig-size=\"387,120\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; System Tray Icon\" data-image-description=\"&lt;p&gt;System tray icon&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;System tray icon&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray.png?fit=300%2C93&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray.png?fit=387%2C120&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray-300x93.png?resize=300%2C93&#038;ssl=1\" alt=\"\" class=\"wp-image-334\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray.png?resize=300%2C93&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systray.png?w=387&amp;ssl=1 387w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">System tray icon<\/mark><\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-thumbnail\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" data-attachment-id=\"335\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-systraymenu\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?fit=239%2C237&amp;ssl=1\" data-orig-size=\"239,237\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; System Tray Icon: Actions\" data-image-description=\"&lt;p&gt;System tray icon &amp;#8211; actions&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;System tray icon &amp;#8211; actions&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?fit=239%2C237&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?fit=239%2C237&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu-150x150.png?resize=150%2C150&#038;ssl=1\" alt=\"\" class=\"wp-image-335\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?resize=70%2C70&amp;ssl=1 70w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-systraymenu.png?w=239&amp;ssl=1 239w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">System tray icon &#8211; actions<\/mark><\/figcaption><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" data-attachment-id=\"333\" data-permalink=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/mcl-about\/\" data-orig-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about.png?fit=481%2C320&amp;ssl=1\" data-orig-size=\"481,320\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"My Call Log &amp;#8211; About\" data-image-description=\"&lt;p&gt;About&lt;\/p&gt;\n\" data-image-caption=\"&lt;p&gt;About&lt;\/p&gt;\n\" data-medium-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about.png?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about.png?fit=481%2C320&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/www.nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about-300x200.png?resize=300%2C200&#038;ssl=1\" alt=\"\" class=\"wp-image-333\" srcset=\"https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/nickmason.me\/home\/wp-content\/uploads\/2020\/03\/mcl-about.png?w=481&amp;ssl=1 481w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption class=\"wp-element-caption\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">About<\/mark><\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/www.nickmason.me\/home\/contact\/\" style=\"background-color:#fcb93f;color:#000000\">Contact me<\/a><\/div>\n\n\n\n<br>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-text-color has-background\" href=\"https:\/\/www.nickmason.me\/home\/terms-and-conditions\/\" style=\"background-color:#fcb940;color:#000000\">Terms and conditions<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>About My Call Log is written in VB.NET, utilizes Microsoft Access Databases, and integrates with ITSM solutions to track and follow-up on calls in a call center environment. Final Version: 3.1 Pre-Windows 7 Windows 7<span class=\"more-button\"><a href=\"https:\/\/nickmason.me\/home\/software\/my-call-log\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\">My Call Log<\/span><i class=\"fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":323,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/no-sidebar.php","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/pages\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/comments?post=117"}],"version-history":[{"count":21,"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/pages\/117\/revisions"}],"predecessor-version":[{"id":588,"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/pages\/117\/revisions\/588"}],"up":[{"embeddable":true,"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/pages\/323"}],"wp:attachment":[{"href":"https:\/\/nickmason.me\/home\/wp-json\/wp\/v2\/media?parent=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}